Advocacy is support for people who can’t make or understand important decisions.
Sometimes people are not able to make important decisions themselves and do not have family or friends who are able to help them.
If you or someone you know needs this support, we have commissioned POhWER to support you or the person who needs it.
They can help you:
- speak up for yourself or give your views
- understand the process you are going through, your rights, and what choices are available to you
- be part of any important decisions that are being made about you
Advocacy is free, independent and confidential.
Contact POhWER if you:
- are not sure if you can get an advocate
- need more information, advice, and support
- have any queries about completing the referral for
Contact details:
- Telephone: 0300 456 2370
- Textphone (via Relay UK): 18001 0300 456 2370
- Text: Send the word POhWER with your name and number to 81025
- Email: surrey@pohwer.net (for general enquiries and call back requests)
- is open from Monday to Friday, 8am to 6pm (excluding bank holidays)
- Website:
Do you need help to make a complaint about NHS services?
Healthwatch ÖйúPÕ¾ in partnership with can provide free, confidential and independent help if you are unhappy about any NHS treatment you have received and wish to make a complaint.
This team is called the Independent Health Complaints Advocacy service.
You can contact the SILC team at:
- Telephone: 01483 310 500
- Text (SMS): 07704 265 377
- Email: nhsadvocacy@surreyilc.org.uk