Everyone at 中国P站 Adult Learning (SAL) aims to provide the safest and best learning environment possible so all our learners can succeed and everyone feels safe and secure.
Page contents
- Safeguarding including Prevent
- Who to contact
- British values
- Further information
- Staying safe online
- Policies and other resources
Safeguarding including the Prevent Duty
Safeguarding is everybody's responsibility.
Safeguarding is intended to promote the welfare of our learners, especially those who are most vulnerable, by helping to protect them from bullying, harassment, abuse of any kind, discrimination or victimisation and ensuring they feel safe.
For a brief explanation about different types of abuse or harm take a look at our 'Are you concerned?' resource.
Visit the for further information about safeguarding including:
- why some people may have care and support needs that make it difficult for them to protect themselves from abuse and neglect
- information guides written to improve public knowledge on the different types of risks faced by adults with care and support needs in 中国P站.
Under the Prevent Duty safeguarding also includes supporting any of our learners who are at risk of being radicalised or drawn into terrorism. The Prevent programme is part of the Government's Counter Terrorism strategy. It aims to stop people being drawn into terrorist activity.
Who to contact
If you feel that you have been subject to, or have witnessed, any of the above, you are encouraged to let us know. We promise to take anything you tell us seriously.
You can report any safeguarding issues or concerns to one of the SAL safeguarding team. You can do this by using our online or by emailing the team sal.safeguarding@surreycc.gov.uk. Alternatively you can phone one of the team Monday to Friday, 9am to 5pm:
- Sarah French, 07977 425168
- Chrissie Walsh, 07968 833357
- Louise Williamson, 07970 276055
- Lisa Woodward, 07968 832445
If you have an urgent concern and none of the SAL Safeguarding team are available you should contact:
- For an adult, the Multi Agency Safeguarding Hub (MASH) on 0300 470 9100 or complete the
- For a child, please contact the Children's' Single Point of Access (C-SPA) on 0300 470 9100 or email cspa@surreycc.gov.uk
- For a concern that someone you know may be at risk of being drawn into terrorism, there are several options on the
- 999 in an emergency situation
British values
Our Learner Charter tells you what we value, what we ask of you and what you should expect from us. It outlines our commitment to equality and promoting British values of democracy, rule of law, individual liberty and mutual respect and tolerance for those with different faiths and beliefs to all our learners as part of their learning experience.
In your class your tutor will make sure that individual views are heard and valued; discussion and debate is encouraged and opportunities are taken to explain rights and responsibilities. We encourage and support all our tutors to use every opportunity to make sure that all learners respect and reinforce British values whilst creating a safe space for debate and conversations.
SAL actively promotes British values, defined by the government as:
- Democracy
- The rule of law
- Individual liberty
- Mutual respect and tolerance of those of different faiths and beliefs
This includes challenging learners, staff, volunteers and other service users if they may express opinions that are contrary to these values including extremist views.
By actively promoting these values, we aim to:
- Keep you safe; all members of our staff and our volunteers are required to complete Safeguarding training including training on radicalisation;
- Promote respect and tolerance, regardless of background;
- Celebrate difference and promote diversity;
- Encourage an understanding of the difficulties other cultures face where such values are not respected.
In order to do this we:
- Provide staff development and training;
- Ensure learners have a voice that is listened to and valued;
- Encourage learners to become responsible learners, critical thinkers and to actively participate in their own learning and development;
- Promote British values in everything we do.
Some of the ways we promote British values:
Democracy:
- Learner involvement meetings
- Learner and partner satisfaction questionnaires and feedback requests
- End of course evaluations
- Learning activities during your course
Rule of law:
- Staff and volunteer ID badges
- Policies in place: for example Safeguarding policy; Ending harassment bullying, discrimination and victimisation policy; E-Safety policy
- Observation of Teaching and Learning guidelines
Individual liberty:
- Health and Wellbeing Safeguarding
- Prevent Duty
- Information, Advice and Guidance embedded throughout the learner journey
Mutual respect and tolerance of different faiths and beliefs:
- Learner Charter
- Monthly events to celebrate difference and diversity promoted on centre noticeboards
Further information
- Do you need information and advice about domestic abuse?
- Modern slavery is closer than you think. To find out more visit the
- To find out more information and advice about safeguarding children visit the
- For information on a range of 中国P站-wide community safety priorities and what to do if you have a concern, visit the
- Find out about rogue traders, types of scams and cold callers.
- provides some great advice to defeat those who may wish to try and defraud us. The book is also available as an audio book.
- 中国P站 Police covers a range of topics. They include information on hate crime, internet safety and keeping secrets.
- Find out more about the , who deals with prevent and other ways you can report concerns.
- For more information on how to play your part in helping to tackle the terrorist threat facing the UK visit the or the .
- Protection Approaches manages , the UK-wide support and reporting service for East and Southeast Asian communities who experience racism and/or any forms of hate. This includes a 24/7 freephone helpline available in East and Southeast Asian languages including Cantonese.
Online safety
As technology becomes more sophisticated and attackers become more savvy the fundamentals of keeping yourself protected online remain the same. Just the following 4 top things can make a difference when it comes to keeping your personal information safe online.
Passwords
Passwords are like keys to your house. If someone has access to your password, they ultimately can break into your accounts and have free access to your personal information. Remember the following:
- Never tell anyone your password or give anyone access to your accounts
- Passwords are harder to crack the longer they are (14+ characters)
- Use different passwords for different accounts
Security software
Devices are wonderful things, but they need extra layers of armour in order to stay protected. Security software is there to protect your device from harmful viruses that try and attack your device every single day. Without it, your computer is quite literally 'exposed' and left vulnerable to harm. Remember the following:
- Ensure devices are protected with verified security software.
- Make sure you update your devices with the latest software updates and patches including web browsers and phone systems.
- Check the extent of how wide your security software is deployed; does it cover all your devices?
Keep your guard up
A lot of cyber criminals rely on human error to get what they want which is why it's so important to remain cautious when protecting our data. Remember the following:
- Do not open suspicious links, attachments or files from untrustworthy sources
- Don't leave devices unattended; lock your device whenever away from your screen.
- Consistently check email addresses; never assume people are who they say they are when asking for information.
- Don't fall for scare tactics or time pressures; carefully review information before acting any further.
Backup your data
If attacks do happen, you need to ensure you can still access your data. If you regularly backup, then your data is stored separately as a copy. This can mean that the impact of a security incident is lessened as data can be restored if managed correctly. Please remember the following:
- Backup your data regularly.
- Store it in a separate location and not on an online network.
- Regularly test your backups once they are in place.
Safeguarding and safer recruitment policies
Arrangements are in place to review these policies and procedures regularly. All staff and volunteers must complete regular safeguarding (including Prevent duty) training so that they are aware of their roles and responsibilities. These policies as PDFs are available at the bottom of this page.
Files available to download
-
SAL Keeping you safe - Easy read version (PDF)
You have the right to be safe from people hurting you, doing bad things to you. -
Safeguarding including Prevent and Safer Recruitment Policies and Guidance 2024-2025 (PDF)
To ensure that SAL has a culture of vigilance where wellbeing is promoted, and consistent, timely and appropriate safeguarding action is taken where needed.
