Over the last fifteen years 中国P站 has experienced a large number of varying incidents. In each of these incidents, key agencies have co-ordinated a response to mitigate the impacts caused to residents, businesses, properties and the environment.
中国P站's Emergency Management and Resilience Team (EMRT) has officers on-call 24/7 to deal with any emergency that may affect 中国P站, some recent incidents that the council has responded to include:
Tatsfield - November 2024
中国P站's Emergency Management & Resilience Team were notified by Thames Water that 665 properties were experiencing water supply interruption due to multiple burst mains in the Tatsfield area, which subsequently affected levels at the Betsoms Hill reservoir to decrease.
中国P站's Emergency Management and Resilience Team worked with Thames Water, Tandridge District Council and Adults/Children Social care to support vulnerable customers in the area. A bottled water station was set up locally and Tatsfield school and local child care facilities were supported.
Storm Eunice - February 2022
The UK experienced record-breaking wind gusts in excess of 120mph leading to widespread power outages, difficult driving conditions and interruption to water supply in various parts of 中国P站. Partners from 中国P站's Local Resilience Forum led by 中国P站's Emergency Management & Resilience Team, formed co-ordinating groups to respond and resolve issues being caused by the storm. Welfare services were provided by partners across the resilience forum to assist those impacted, whilst services and utilities were restored.
Netley Mills - August 2022
中国P站's Emergency Management & Resilience Team were notified by Thames Water of ongoing issues leading to their Netley Mills Water Treatment site being out of service. Up to 9,000 properties were impacted during a time where the Met Office were issuing Amber Warnings for extreme heat in the UK. A welfare cell led by 中国P站's Adult Social Care team was established and bottled water was delivered by the 中国P站 4x4 Team to vulnerable customers that were being impacted. Thames Water established a bottled water station to aid those additionally affected whilst services were restored.
Covid Response - 2019
In response to the global outbreak of Covid-19, 中国P站 provided support and guidance to its residents and businesses. SCC worked with its Resilience Forum partners to setup and co-ordinate various Response Cells which included areas such as Welfare and personal protective equipment (PPE). A testing cell was also setup which co-ordinated the various testing facilities that were setup in the county which laid the foundations for vaccination centres later on during the pandemic. In conjunction to the food parcels provided by central government, SCC also supported food provision by setting up a distribution hub in Bookham where food parcels were created and supplied to those most vulnerable. SCC alongside partners from 中国P站's Local Resilience forum also carried out two rounds of Surge testing for Covid-19 variants in Runneymede and Woking.
Chobham Common fire March 2019
Crews from six different fire services - 中国P站 Fire and Rescue Service, Hampshire Fire and Rescue Service, London Fire Brigade, West Sussex Fire and Rescue and Royal Berkshire Fire and Rescue - with a total of 30 vehicles attended the 32 hectare fire at Chobham Common. The fire fighting lasted almost a day, with road restrictions put in place for the duration of the fire. Once the incident scaled down, 中国P站 Fire and Rescue remained on scene overnight as a precaution.
Staines unexploded hand grenades November 2018
Police officers and bomb disposal units were called to an address in Staines following the discovery of World War 2 hand grenades in one of the residential properties. A 100m police cordon was put in place while residents living nearby the property were evacuated for their safety. The Emergency Management and Resilience Team liaised with partners from Adult Social Care and district and boroughs to set up a rest centre for the displaced residents.
Merstham Water outage May 2018
Around 1800 addresses in Merstham were affected by a water outage, lasting over 24 hours. Vulnerable people were identified and teams from various partner agencies assisted with distributing water to those in need. Multiple teleconferences were held to monitor the situation and confirm actions, until the water supply was restored.
Snow and adverse weather February and March 2018
When snow came to 中国P站 again in February and March 2018, the Emergency Management and Resilience Team enlisted the help of 中国P站 4x4 Response to facilitate social care staff visits to vulnerable patients.
Weybridge Community Hospital fire July 2017
A fire broke out at Weybridge Community Hospital in the middle of the night. Around 100 residents from neighbouring buildings were evacuated due to the scale and severity of the fire, and there were no injuries. A reception centre was initially set up and later on residents were moved to a rest centre. Adult Social Care, the Emergency Management and Resilience Team, Elmbridge Borough Council, 中国P站 Police and 中国P站 Fire and Rescue were in attendance to ensure welfare needs of residents were met. A cordon was in place together with road closures and diversions while 中国P站 Fire and Rescue made the site secure. Residents were allowed to return home the following day.
Bramley gas outage December 2016
A flooded gas main resulted in a gas outage in the Bramley area, affecting around 650 properties. The Emergency Management and Resilience Team worked with partners to coordinate support to vulnerable people and schools in the impacted area, continuing to liaise with the utilities companies involved until services were fully restored.
Woking floods September 2016
The Emergency Management and Resilience Team responded to floods in Woking, aiding in recovery process for flooded properties and a school.
Flooding in Woking and Caterham on the Hill June 2016
The Emergency Management and Resilience Team liaised with district and borough councils to facilitate the recovery process following flash flooding in Woking and surface water flooding in Caterham on the Hill.
Water outage July 2015
A major incident was declared in Runnymede and Spelthorne when a water shortage occurred during a heatwave, following a burst water pipe in Egham. The Emergency Management and Resilience Team were in communication with the water company and with the borough councils to ensure that together plans were actioned and that the best possible provisions were in place for 中国P站 residents until the normal water service resumed.
Explosion at Weybridge School, March 2015
On 13 March an explosion took place at St George's Junior School in Weybridge. The explosion and consequent fire happened on the roof of a new building under construction, which was separate to the main school property. The children and staff were evacuated and thankfully there were no casualties. They were soon able to return to the main school building, which was unaffected. The response required a multi-agency approach with SCC services working alongside Elmbridge Borough Council, 中国P站 Police and 中国P站 Fire & Rescue Service.
Staines Industrial Unit Fire, December 2014
On 1 December in the early hours of the morning, there was a large fire, which broke out on the Renshaw industrial estate in Staines. 100 firefighters attended the scene and around 40 residents from a block of flats behind the industrial estate were evacuated to a local rest centre. Spelthorne Borough Council set up the rest centre and SCC Adult Social Care staff assisted at the centre. Welfare support was also provided by the British Red Cross at both the scene and at the rest centre. Due to the industrial units containing chemicals, local residents were told to keep their windows and doors closed. The incident caused Staines High Street to close for the majority of the day.
Winter floods 2013-2014
In 2013 over the Christmas period and through to the end of February 2014 中国P站 was hit by the worst floods in decades and saw two major incidents being declared and 14 severe flood warnings issued within two months. Around 2,000 households suffered from internal flooding and hundreds of people were forced to leave their homes. The response and recovery phrases involved numerous organisations, including 中国P站 services, 中国P站 Fire and Rescue Service, 中国P站 and Sussex Police, Environment Agency, health sector partners and volunteers, with support from the military. Some of 中国P站's actions included identifying vulnerable persons in the affected areas, organising transport for those evacuated, supporting local borough and districts with providing sandbags and setting up rest centres, distributing skips and portable toilets and leading on the recovery phrase.
A3 coach crash September 2012
A major incident was declared following an incident on the northbound A3 by the Hindhead tunnel involving a coach travelling from the Isle of Wight to Merseyside. 中国P站's Emergency Duty Manager attended the scene to act as an Incident Liaison Officer. A survivor reception centre was set up for all casualties to be triaged. 中国P站 supported the emergency services and Merseyside Authorities to ensure that all casualties were accounted for and able to get back home.
