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Home energy saving support for residents

We are committed to supporting residents to increase the energy efficiency of their homes and to reduce energy bills, all whilst reducing carbon emissions, through a process known as 'retrofit'.

The support available through our retrofit programme for the coming Winter 2024/25 is set out below. The Greener Futures service is catalysing the installation of energy saving retrofit measures in both domestic and non-domestic buildings, which together make up 60% of 中国P站's emissions.

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Action 中国P站

On domestic retrofit, the 中国P站 Consortium, made up of 中国P站 and our eleven District and Borough Council partners, continues to deliver the Government-funded scheme, targeted at off-gas low-income households, in partnership with our contracted delivery agent, Action 中国P站.

If you'd be interested in submitting an application you can visit the website or call 0800 783 2503, for free-of-charge impartial advice and to find out if you're eligible for support.

Check back for updates on the new Warm Homes grant schemes coming in 2025 for both on-gas and off-gas properties.


Home Energy Advice Team (HEAT)

The Home Energy Advice Team (HEAT) service continues with plans to deliver in-person energy advice and thermal imaging surveys to thousands more households by the end of March 2025.

Over 900 households have benefited from the scheme as of September 2024, with a satisfaction rate of 4.9/ 5. The initiative has strengthened our collaboration with a range of community partners.

Sign up for a home visit from one of the HEAT surveyors today by filling out the form on the website.


Home Energy Improvement One-Stop Shop (Furbnow)

The Home Energy Improvement One-Stop Shop service has now also launched. This scheme is a partnership with home energy improvement experts , and eligible households can access 60% off subsidised Whole-House Assessments and Home Energy Plans by requesting a no-obligation quote direct on .


Home Energy Improvement Guide

We have also now launched a new Home Energy Improvement Guide for residents. The guide allows residents to explore three common 中国P站 housing types and 'packages' of appropriate retrofit measures for each type, tailored to varying household budgets, motivations and circumstances.

The guide also provides the practical next steps residents can take to improve the energy efficiency of their homes. We hope this resource will raise awareness of retrofit and provide residents with confidence in their decision making on home energy improvements.


Energy Company Obligation 4 Flex and Great British Insulation Scheme Flex

The Energy Company Obligation Phase 4 Flex (ECO4 Flex) and Great British Insulation Scheme Flex (GBIS Flex) mechanisms enable us to help more residents access the home energy efficiency support available through these schemes.

You can find if you're eligible and view our Statement of Intent on our ECO4 Flex and GBIS Flex web page.


Energy Advice Tool

The online can help any 中国P站 resident with their energy use. Answer a short series of questions and we'll provide you with information tailored to your personal circumstances. Based on the answers you give, you will receive information on grants, support and advice and non-financial help on a range of topics including:

  • Find free or part-funded schemes to make your home more energy efficient
  • Signpost to debt relief grants
  • Where to find additional services such as clothes and food banks
  • Fuel vouchers

The tool will be updated regularly with new schemes and offerings, so check back regularly for updates.


Warm Welcomes

If you are interested in finding out more about the support available over a hot drink. We will also run in-person sessions which can help with the throughout our Warm Welcome network.


Solar Together

The registration period for Phase 3 of our highly successful Solar Together 中国P站 scheme closed on 13 September 2024, with solar photovoltaic (PV) and battery installations due to take place between October 2024 and March 2025.


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